Questions and answers

In Belgium, with our hosting partner, inside the European Union. Diary text and medication details are encrypted with their own key.

Yes, at any time, free, on every plan. The export contains every entry, region, answer, note and medication you recorded.

Yes, from your own security screen. The deletion is final after thirty days, which gives you time to change your mind.

No. The text is encrypted, and the back office shows no diary content. Support happens by email, with what you choose to tell us.

No. No analytics, no advertising and no script of another company runs inside the application. The public site uses a consent banner for its own visit measurement.

On the pages of Stripe, by card. We receive the confirmation and your subscription status, never your card details.

At any time, from the subscription screen. Plus runs to the end of the period you paid for, and the diary then shows the last 30 days again. Nothing is deleted.

You can withdraw within 14 days of starting Plus. You then pay only for the days it was active.

Algia runs in the browser on a phone, a tablet and a laptop, and can be added to a home screen. Reminders arrive as notifications on the devices you chose.

Yes. Every screen works with a keyboard and a screen reader, and the body map has a list beside it that says the same in words. Algia meets WCAG 2.2 AA; the accessibility statement has the details.

No. Algia records, shows and exports. It gives no diagnosis, no treatment advice and no judgement of a good or bad week. That is a deliberate choice and it is written into the medical disclaimer.

No. There are no accounts for clinicians. You download the summary and decide what to show and to whom.